Shopify Fulfillment

Shopify fulfillment solution for e-commerce merchants

Shopify Fulfillment in logistics is a central component in e-commerce with customized solutions for online merchants who use the Shopify store system.

The logistics companies take care of fulfillment and ensure that the products are shipped to customers efficiently and reliably packaged. Well-structured logistics processes are crucial for the success of the online store. Customer satisfaction is influenced by this and has a positive effect on the repurchase rate.

What does Shopify Fulfillment mean?

The term “Shopify Fulfillment” refers to a logistics service provided by Shopify to facilitate the shipping of orders for online merchants. It is part of the so-called Shopify Fulfillment Network (SFN), which enables merchants to ship their orders to customers via a network of warehouses in different regions.

Key points of Shopify logistics:

• Warehousing: Products are stored in strategically placed warehouses to minimize delivery times.
• Picking and packing: When an order is received in the store, the Fulfillment Center takes care of picking the items and packing them properly.
• Shipping: After packaging, the order is sent directly to the customer. Shopify uses a combination of different shipping service providers to ensure fast and cost-efficient deliveries.
• Returns management: Fulfillment also offers returns management, which helps retailers to make the process efficient and customer-friendly.

Where are SFN Fulfillment Centers offered?

In the Shopify Fulfillment Network ➚ (SFN), the processing of the service is based on a network of several warehouses with logistics, order processing and shipping, whose warehouse locations are strategically placed in the USA and Canada.

In 2023, Flexport took over Shopify’s logistics business, including the e-commerce platform Deliverr.

When an order with physical products is received, the nearest Flexport warehouse that has stored the ordered goods is selected for processing. There, the order is put together by the order picker, who carefully packs the products and sends them to the customer.

Online retailers can track the progress of their orders via the dashboard and receive notification of the dispatch and delivery status of their goods.

Shopify fulfillment service provider for Germany and Europe

As an online retailer, would you like to use an external fulfillment provider to ship items to your customers for Germany, the EU and non-EU for your store system?

Logistics companies with sufficient capacity, such as Subke GmbH, take care of this.

We take care of incoming goods, storage and, once the order has been received, the entire order processing.

We pack and ship the parcels to your customers within Germany, the EU, non-EU and internationally. We can also handle the returns process and refurbishment.

As a logistics company, we are working on optimizing processes for you as a retailer and increasing shipping capacities in order to meet the increasing demands and delivery promises of our customers.

Outsourcing certain tasks, such as returns or packing, can help to reduce operating costs and better manage the order load.

By using product master data and barcodes, warehousing with goods movements and shipping can be organized more efficiently.

Cooperation with various third-party providers is crucial in order to keep the delivery promise even with a high parcel volume and to strengthen customer confidence.

The standardization of processes and the use of modern store or ERP software are crucial to gaining a competitive advantage in today’s market and driving the growth of the e-commerce company.

The physical logistics processes are linked to the product master data in the store via an interface. This means that logistics is integrated and automated with external sales processing for your customers.

The entire order processing procedure:

1. Customer order in the store
2. Payment processing in the store
3. Order to the fulfillment center
4. Order appears on the warehouse employee’s handheld device
5. Compilation of the order (order picking)
6. Packing the goods
7. Print out and enclose the delivery bill and, if applicable, the invoice
8. Create and attach shipping label
9. Parcel arrives at the outbox by conveyor belt
10. The shipments are collected by the shipping service provider
11. The package is being shipped
12. Returns management for customer returns

How does the connection work?

In the Shopify Shop, you can set up the desired fulfillment for the orders and outsource your entire order processing from the store.

Store connection to Subke Fulfillment – a short process:

• Of course, you first create your webshop with Shopify.
• You make an inquiry and receive a personal offer from us for the fulfillment of your products. You will then receive a service contract and a JTL-FFN account.
• Then send your goods to our warehouse. The goods are booked into the Wawi system and stored in the goods receiving department.
• Your online store is connected to JTL-FFN via the FFN Connect interface.
• Your articles are automatically transferred to the warehouse via the JTL-FFN dashboard in our JTL-Wawi.
• We carry out test orders together with you and optimize the process until everything runs smoothly.

You have two options for integrating your store:

1. The first and easiest method is to install directly via the Shopify App Store. This option allows you to connect your store quickly and easily with just a few clicks, without having to perform any further configurations. We recommend this method due to its ease of use and time savings.
2. For business owners outside the European Union (EU), it is recommended to set up the connection via an API credentials. If problems occur during installation via the App Store, this alternative method via the API offers a solution.

The connection via app

As a logistics company, we use the JTL merchandise management system. You connect to our logistics center just outside Hamburg via the app in the store with JTL-FFN.

A) Create a JTL-FFN account:

1. You will receive an invitation from us by e-mail for a free JTL-FFN account.
2. Click on the link and assign a password.
3. Log in to JTL-FFN with your access data.
4. Grant the rights requested by JTL.
5. Enter the necessary information in the form.
6. Complete registration and click on the activation link in the following e-mail.

B) Create an account with ffn-connect:

1. You will receive an invitation from us by e-mail with a link for ffn-connect.
2. Follow the link and assign a password for ff-connect.
3. You install the FFN-Connect app in your store.

Advantages of using the FFN-Connect app:

1. No own JTL Wawi required.
2. No set-up fees.
3. No hosting fees.
4. Permanent optimization of data transmission.
5. Fast support by e-mail

The connection via API

In your online store you must have a

• API key
• API password and
• create a Shared Secred.

Log in to your ffn account:

• Click on my connection in the menu.
• Then click on Start connection.
• Select the Shopify system.
• Enter the required data.
• Click on continue, done.

Shopify Fulfillment – a real help for online retailers

Fulfillment is a valuable support in e-commerce for online retailers to concentrate on their actual core competencies.

By working with a service provider, they can make the implementation of orders, shipping processes and inventory more efficient.

The service provider handles the entire order processing and sends the packaged goods to the customer so that you as a retailer can concentrate on your core business.

Fulfillment service providers offer reliable solutions to handle the entire process professionally, increasing your competitive advantage.