Fulfillment and Logistics Near Hamburg

You sell, we take care of the logistics!

Fulfillment refers to the complete order processing for online retailers—from storing merchandise to picking and packing, through shipping, and including returns processing. Subke GmbH, located just outside Hamburg, has been handling these tasks for retailers since 2015, operating out of an 18,000 m² warehouse with over 40 employees.

E-Commerce Fulfillment

- Store integration
- Warehousing
- Automatic order retrieval
- Pick & Pack
- Secure packaging
- Package inserts
- Custom packaging
- Fast shipping
- Tracking

Subke as a partner

- No minimum sales
- Short contract term
- No minimum order quantities
- Startup-friendly
- Support included
- Direct points of contact
- Direct line to the warehouse
- Warehouse tours
- No checkout fee

Online Dashboard

- Order Overview
- Order Status
- Upload Documents
- Post-Processing
- Fulfillment Status
- Product Variants
- Batch & Best-By Date Management
- Serial Number Management
- Returns Portal

Pick & Pack starting at €1.03 net per order, including packing materials and packing tape; plus the cost of boxes and shipping. Price Overview

Marketplace Service

- Pre-FBA Service
- Otto Marketplace
- eBay Marketplace
- Kaufland Marketplace
- TikTok Shop
- Conrad Marketplace
- Shop Apotheke
- Zalando Marketplace

Logistics service

- Receiving
- Container Unloading
- Warehousing
- Pallet Storage
- Order Fulfillment
- Customs Clearance
- Pallet Shipping
- Cross-Docking

After-Sales-Service

- Address validation
- Returns management
- Refurbishment
- Spare parts supply
- Inquiry request
- Inventory report
- Shipping report
- Proper disposal

Subke Fulfillment since 2015

Logistics – 3PL Fulfillment – Warehouse – Goods preparation

In the age of global and digital trade, e-commerce has ushered in a new era. 49 million people already shop online in Germany! We handle the entire order processing and other logistics services for retailers.

Subke GmbH has been a renowned logistics and fulfillment provider just outside Hamburg since 2015. Today, our skilled team of 40 employees operates out of over 18,000 m² of warehouse space and is dedicated to ensuring the smooth processing of your orders. Learn more about us as a fulfillment service provider

10-year Subke Fulfillment
Table of Contents

Fulfillment and logistics for D2C, B2C, and B2B customers.

Fulfillment Center outside Hamburg

Distribution warehouse – Order processing – Returns processing

Our fulfilment service comprises various tasks. Starting with order processing, through storage and picking of the products, to packaging and dispatch preparation.

Efficient fulfillment is crucial to optimally meet customer expectations and ensure a positive shopping experience that leads to higher customer satisfaction.

Warenlager Subke
Incoming goods + storage

✓ Distribution warehouse
✓ Pallet warehouse
✓ Container unloading
✓ Cold storage
✓ Small parts warehouse
✓ Warehouse contact
✓ Inventory

API interface
Connection

✓ 35 API interfaces
✓ Online store connection
✓ ERP and Wawi connection
✓ Automatic order retrieval
✓ Bidirectional data exchange
✓ Comparison of article data
✓ Stock updating

Pick und Pack
Pick & Pack

✓ Packaging
✓ Order Picking
✓ Bundle Creation
✓ Labeling, Postage
✓ Serial Number Entry
✓ Same-Day Shipping
✓ Value-Added Services (VAS)

Retouren eCommerce
Shipping + returns management

✓ 2 pick-ups daily
✓ Same day shipping
✓ 11 am + 2 pm cut-off time
✓ Parcel & forwarding shipping
✓ Returns & returns acceptance
✓ Returns inspection & grading
✓ Reprocessing of returns

MHD alarm function

We store your best-before date items according to the FiFo principle and, on request, set up an automatic notification before the best-before date is reached.

Batches

We record batches upon receipt of goods with unique identification and data archiving. This recording is required for medical products and in the cosmetics/beauty fulfillment sector.

Customisation

We assemble your products professionally and pack them into ready-to-sell units - whether simple sets, multi-part bundles or complex assembly processes.

Fulfillment Hamburg

Warehouse logistics directly outside Hamburg

Fulfillment Hamburg

Port of Hamburg transhipment center

Our warehouses for storing your products are located just outside Hamburg in Kirchgellersen, Adendorf and Lüneburg.

Our location, with its excellent infrastructure connecting to the Hamburg Port via the highway, enables fast international logistics for your ocean freight.

When your containers are delivered from the port of Hamburg to our warehouse, you won’t lose another day.

We offer free container transport from the ports of Hamburg, Bremerhaven and Rotterdam.

We take care of container unloading within the regular truck downtime.

Container Delivery — Port of Hamburg — Just 40 Minutes!

Spare parts warehouse

Fast logistics for your spare parts

As a 3PL logistics service provider, we offer you optimized supply chains with cross-docking and spare parts management through the automation of logistics processes.

Use our service for your 4PL (“Fourth Party Logistics”) contract logistics. In this way, you ensure the supply of spare parts through us as a logistics company and gain an advantage with high flexibility in the trade.

Flughafen Hamburg

International logistics

Offer a local returns address abroad

Retailers who sell across borders know the problem:
International returns – high postage costs, time-consuming processing.

We offer you the solution through a long-standing partnership:
Your customers return locally – in their own country – as if your warehouse were directly on site.

What that means in concrete terms:

  • Your customer in France returns to a French address with a French return label.
  • Your customer in the USA returns to a US address.
  • We consolidate the consignments and forward them to you in a bundle – cost-effectively and efficiently.
Worldwide

≡ USA Florida

≡ USA Illinois

≡ Canada

≡ Mexico

≡ U.A.E.

≡ India

≡ New Zealand

≡ Australia

European

≡ England

≡ Ireland

≡ Netherlands

≡ Germany

≡ France

≡ Switzerland

≡ Poland

≡ Belgium

≡ Italy

≡ Portugal

≡ Spain

Our returns logistics bring you:
✔ Higher conversion rate thanks to customer-friendly return options
✔ Better ratings thanks to a smooth returns experience
✔ Compliance with Amazon returns guidelines (e.g. PAN-EU program)
✔ Cost savings thanks to consolidated returns instead of individual parcels

3 Warehouses outside Hamburg

Warehousing and goods management

We rely on automated logistics processes in our warehouse to maximize efficiency and accuracy. Our warehouses are equipped with advanced technology to manage your inventory and optimize the picking process.

Grow with us

Is your business growing continuously? With us, you can flexibly expand your storage space as required.

Or do you have a business with strong seasonal fluctuations and only need a large amount of storage space during certain months? Just contact us and request a customized quote.

Locations before Hamburg
0
Storage space
0 m²
Packages shipped in 2025
0

E-Commerce Fulfillment

35 interfaces for the integration of store, Wawi or ERP systems with dashboard

We work with JTL-Wawi in our warehouse. Retailers can connect to our fulfillment via JTL-FFN and receive their own dashboard.

The fulfillment software automatically transfers the order details to our warehouse.

With our standard interfaces for Shopify, JTL-Shop, WooCommerce, Shopware 6, Gambio, billbee, weclapp, Xentral, Afterbuy, Squarespace, TikTok Shop, TB.One, Otto, and Amazon.

Dashboard included

Overview of orders with status and tracking number

We offer real-time, bidirectional data exchange with our logistics software. It is also possible to manage data such as serial numbers, attributes, best-by dates, and lots.

21 Standard Connections

Picking and packing

We are a fulfillment provider for many industries and products

Picking of orders according to pick list with over 35 permanent employees. According to your specifications and wishes, also with inserts, wrapping paper and in individual packaging. The filling material and standard adhesive tape are included in our Pick & Pack price. We also take care of goods preparation, goods inspection and goods preparation.

With customized packing

International transport logistics

Shipping for large and small order volumes

“Same day” Dispatch handling

Your products are professionally packed by us in the logistics centre and transported to the customer daily by shipping service providers.

You can arrange individual cut-off times with us. Orders placed by 11 a.m. or 2 p.m. are usually dispatched on the same day.

This means that all consignments are delivered on weekdays from our location outside Hamburg by our partners DHL, DPD, GLS, Deutsche Post or a forwarding agent.

For more sustainable resources, our cardboard is made from FSC® grown wood.

We ship… ✓ Worldwide ✓ EU ✓ NON-EU ✓ D-A-CH

Shipping service provider

24 hours delivery

Current post

What is a fulfillment service provider?

What is a fulfillment service provider?

What are the responsibilities of a fulfillment service provider? Pros and cons, plus tips on when outsourcing logistics is worthwhile for online retailers.

FAQ

What is fulfilment?

Fulfillment is the outsourcing of the entire order processing workflow to a service provider: warehousing, order picking, packaging, shipping, and returns. This frees up time for retailers to focus on their core business.

Whether it’s worth using a fulfillment service provider depends on your profit margin and your growth. Based on experience, outsourcing makes sense when you have around 100 orders per month.

Our three warehouses are located about 42 km south of Hamburg, right off the highway, in Adendorf and Kirchgellersen.

No. You can start with just one package—there are no minimum order quantities.
Webinar - Repair Instead of Complaining
The Händlerbund is hosting a webinar on September 29, 2026, from 10 to 11 a.m. Topic: Repair rights and warranty labels—how this will affect your online store.
IHK Präqualifizierung

Subke GmbH

IHK Zertifikatsnummer: 03 151 227763

Das Büro ist von 8:00 bis 16:00 Uhr besetzt.

Die Mitarbeiter im Warenlager sind von 08:00 bis 15:00 Uhr telefonisch erreichbar.

Warenanlieferung von Dienstag bis Freitag: 8:00 – 15:00 Uhr

Containeranlieferung von 8:00 – 13:00 Uhr.

Keine Warenannahme am Montag, Feiertagen oder Aktionstagen (z.B. Cyber Monday).

01. Jan. 2026 – Neujahr

03. Apr. 2026 – Karfreitag

06. Apr. 2026 – Ostermontag

01. Mai 2026 – Tag der Arbeit

14. Mai 2026 – Christi Himmelfahrt

25. Mai 2026 – Pfingstmontag

03. Okt. 2026 – Tag der Deutschen Einheit

31. Okt. 2026 – Reformationstag

25. Dez. 2026 – 1. Weihnachtsfeiertag

26. Dez. 2026 – 2. Weihnachtsfeiertag

Geplante verkürzte Öffnungszeiten vor oder nach den Feiertagen:
24.12.2026 mittags und am 31.12.2026 mittags