E-Fulfillment

Subke GmbH is an e-fulfillment provider for online retailers in e-commerce. This means that we automatically receive the incoming order from the online shop, pick, pack and ship the items to the end customer. We accept returns, take care of the refurbishment and manage the inventory in the online shop.

Warehouse management

We store your goods professionally just outside Hamburg and take over inventory management including inventory. We only charge for the storage space that you actually use. At least 1 sqm and then each additional use will be calculated exactly.

Order receipt

We have numerous API interfaces to online shops and ERP systems. We automatically retrieve the orders several times an hour from your online shop or ERP system. You get access to a dashboard and can follow every single step.

Pick and Pack

We put the items together from the order and can add flyers or cards to the package. Pack it as a gift or with your printed boxes. The goods are securely packed, including glasses and bottles.

Delivery within 1-2 working days

We send the packages to your customers daily with DHL and DPD. You can also use another shipping service provider with us. We can enclose a return slip with the package and accept your returns throughout Europe.

Fulfillment connection in 5 steps

Marketplace, WaWi or shop connection How it works ...

1

Make an inquiry

Advantages of connection

Make your request and describe your business. We will work with you to agree a tariff that is tailored to your needs. You will receive an API interface to our goods management system (WMS).

2

Connect the shop

API Schnittstellen Fulfillment

We connect your shop, marketplace or WaWi to our WMS system for immediate retrieval of orders and inventory management.
API interfaces at a glance

Alternatively, you can upload your articles yourself using a .csv file via JTL-FFN.
Post item by JTL-FFN ➚

We need your GEO data at least 7 days before the start of fulfillment.

3

Send goods to us

delivery of goods

You inform us that your goods have been sent at least 2 days before delivery. We receive the delivery of the goods from Monday to Friday between 8 a.m. and 4 p.m. to our warehouse outside Hamburg in Kirchgellersen or in Lüneburg. You inform your insurance company about our warehouse as an external warehouse.

4

Goods are being prepared

Goods preparation barcode

We scan, count and check the goods according to your requirements. We can also book goods without barcodes quickly. Damage is photographed and reported immediately.

5

Goods are stored

Store goods

The storage in the storage system of Subke GmbH takes place within 48 hours (Monday – Friday). The inventory is transmitted to your system via the agreed API interface and updated several times a day.

Ready to go

Pick & Pack

Warenmanagement Subke

Incoming orders are automatically transferred from your system to our goods management system. We pick and pack the order professionally, enclose the delivery note, attach the shipping labels and send the package to your customers worldwide. You can follow every single step through the dashboard.

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