Fulfillment service for e-commerce companies
Fulfilment takes over the entire processing of incoming orders from customers for the online retailer. The service helps companies in the retail sector to make their logistics processes more efficient.
The fulfilment service includes warehousing, automatic order retrieval, assembling the items and shipping the goods to the end customers. Also, tracking orders and accepting customer returns at the centre.
In the field of logistics, Subke GmbH is a classic 3 PL fulfilment service provider for companies outside Hamburg.
As a start-up, you will probably first do the packing and shipping to the end customer yourself.
If the number of orders increases, the tasks are hardly manageable alone. If the tasks are outsourced to an external fulfilment centre, the error rate can be reduced and customer satisfaction increased.
Whether you sell 1 or 1000 parcels a day, with us you can grow as an e-commerce business with high flexibility and reduce your fixed costs by up to 20%.
When you outsource your fulfilment, you can benefit from many advantages.
Whether you are a startup, retailer or large business, outsourcing to our fulfillment center will increase the efficiency of your business.
≡ Free from order volume
≡ For small and large companies
≡ Already from 1 m³ storage area
≡ No contract commitment
≡ Parcels, packages, merchandise mail
≡ Complete dispatch handling
≡ Taking over the peak loads
≡ Higher customer satisfaction
At Subke, we offer transparent processes. Every service and transaction is traceable online via our dashboard.
≡ Package status update
≡ Stock is updated daily
≡ Additional effort is documented
≡ Detailed billing
≡ Inventory management
We package your products according to your wishes and enclose printed inserts on demand.
≡ Own boxes
≡ Own parcel tape
≡ Packed as a gift
≡ Inserts, flyers, sticks
≡ Own filling material
≡ Custom printed cards
≡ Own packaging material
Pick & Pack
Optimum performance Thanks to well-rehearsed workflows and processes, we can pick and pack incoming orders by 11 a.m. and dispatch them regularly on the same day.
≡ Daily dispatch handling
≡ Same Day Shipping
≡ Worldwide shipping
≡ Environmentally friendly packaging
To ensure that everything runs smoothly and that you can react quickly at any time, we provide you with a contact person in the warehouse with an extension number. This reduces errors and increases customer satisfaction.
≡ Contact person with direct extension
≡ Fast reaction times
≡ Packers trained for your products
≡ Refurbishment employees – just for your products
Whether start-up or SME, with our logistics service you as a company receive all the necessary resources at fair prices and remain flexible with the costs at all times.
≡ Fair price scaling according to quantities
≡ Online shop integration with fulfilment software & dashboard
≡ Pick & Pack including filling material
≡ No minimum contract period
Use Subke as an external service provider
As a retailer, you can benefit from the advantages such as fast picking of items, high shipping speed, improved order accuracy and scalability of the online business. All this ultimately leads to more customer satisfaction.
Using fulfilment services reduces the time, cost and labour involved in many of the necessary logistical tasks associated with running an e-commerce business.
In addition, depending on your needs, you can benefit from our experienced Subke GmbH employees who are familiar with the professional storage and packaging of the products.
Which industries already use Subke’s fulfilment service?
The fulfilment service is widely used in many industries. In general, e-commerce companies that sell and ship physical goods use fulfilment services the most.
This includes companies that sell clothing, electronics, household goods, jewellery and other physical products.
In addition, companies in the food and beverage, health and beauty products, and books and media sectors also use fulfilment services.
Some companies in the automotive, aviation and construction industries also use the fulfilment service to ship their spare parts and accessory products with express carriers.
Overall, it can be said that fulfilment services are used in many different industries where shipping physical products is an important part of the business.
Our fulfilment services at a glance
As a fulfilment service provider, we offer various services for online retailers and manufacturers in e-commerce.
This means that we take over standardised processes in logistics for you, such as storage, inventory management, picking of products, packaging and dispatch of goods.
With our software we can connect many shop, Wawi and ERP systems. Orders are automatically retrieved and processed in the warehouse. Every day, the storage area is precisely calculated in the software based on the article dimensions.
We also offer special services in fulfilment, such as individual packaging, packaging of fragile goods, batch management and the management of serial numbers, attributes and best before dates.
Our core business
Specialised fulfilment services at Subke
FAQ - Häufig gestellte Fragen
We take over the following fulfilment services for your company in the retail sector:
- Receipt of goods,
- Preparation of goods,
- Spare parts management,
- Order call-off,
- Returns processing and
Yes, you will receive your own contact person in our warehouse with a direct telephone extension. If you have a question about the item or shipping, you can react quickly and call your contact person directly in the warehouse.