On 12.02.2021 all parcels will be sent by DPD to the UK again in full after shipping was stopped due to customs.
All parcels that were provided with correct and complete customs-relevant data before the stop were sent on by DPD. Parcels with incomplete documentation were not accepted by the customs authorities and were returned by DPD for a fee.
Parcels that were sent in December before Brexit came into force and could no longer be delivered must be processed in accordance with the rules of the current trade agreement. Due to the missing papers, these parcels cannot be delivered either and are returned.
Complete and correct data for smooth parcel shipping
To ensure that all parcels to the UK can now be delivered correctly, all consignments to the UK must be provided with complete and correct customs-relevant data.
If this is not the case, the parcels must be returned for a fee. Returned parcels that are sent back to the UK require a new parcel label and a new data record.
UK trade in e-commerce
Online trade to the UK or from the UK to the EU has become much more difficult with Brexit. Not only are there long waiting times for customs clearance, but the lack of truck drivers is also delaying deliveries.
Shipping individual orders is therefore not economically viable. The end customer will also be unhappy about the long delivery times for the products they have ordered.
E-commerce retailers should use one fulfillment service provider in the UK and one in the EU. This means that large quantities of goods can be stored in the supplier’s warehouse and delivered to the customer immediately after receipt of the order via “next day delivery”.
