On February 12th, 2021, DPD will send all parcels back to the UK after shipping has been stopped due to customs.
All parcels that were provided with correct and complete customs-relevant data before the stop were put on the shipping route by DPD. Parcels with incomplete papers were not accepted by the customs authorities and were returned by DPD for a fee.
Parcels that were dispatched in December before Brexit came into force and could no longer be delivered must be processed in accordance with the rules of the current trade agreement. Due to the lack of papers, these parcels cannot be delivered either and will be returned.
Complete and correct data for smooth parcel shipping
So that all parcels in the United Kingdom can now be correctly delivered, all shipments to the UK must be provided with complete, correct and customs-relevant data.
If this is not the case, the parcels must be returned for a fee. Returned parcels that are sent back to the UK require a new parcel label and a new data record.