The picking process
Incoming orders
The order is automatically retrieved from the online store or ERP system and transferred to our warehouse with the necessary data.
Article
Our order picker in the warehouse sees the order on his handheld with the items that are on the pick list or picking list.
Number of articles
The order picker goes to the storage zone and the storage bin. He picks the products for the order from the shelf or pallet and places them in the picking trolley.
Packing table
The order picker takes the goods to the packing table. Here, the products are professionally packed in boxes or shipping bags according to the retailer's individual requirements. The shipping label is created for the order, printed out and the shipment is franked.
Collection
The packed goods are made available for collection. DHL and DPD come to us daily. Deutsche Post, GLS, UPS or FedEx must be ordered for collection. The shipment is scanned using a barcode and announced.
Shipping
The delivery to the customer is on the shipping route, which can be tracked via a tracking number for parcels. This tracking number is transmitted to the retailer's store or ERP system and the stock of items is reduced by the respective quantity.
What does picking mean?
Picking means assembling goods or products from stock according to an order. It is an important process in logistics and warehousing. The required items are taken from the storage bins and prepared for dispatch or further processing.
What does order picking cost at Subke?
To explain how we calculate order picking in logistics at Subke Fulfillment, here is an example without shipping costs and cardboard packaging.
An order with a soccer, a jersey and two flags is transferred to the warehouse.
Incoming orders
Calling up the order- Per incoming order
- Order call-off from the store
- Transfer to the warehouse
Product
Per product SKU/GTIN- Soccer
- Jersey
- Flag
Quantity
Depending on the number of articles- 1 Football
- 1 jersey
- 2 flags
Costs
of this picking- incl. Filling material
- incl. Delivery bill
- plus Packing
- plus Shipping label
- All prices quoted are net and subject to change!
Our picking method
At Subke, we pick using digital pick lists.
The traditional picking method using a pick list works as follows:
An order picker receives a digital list of all the products required for a particular order. Equipped with this list, the employee(order picker) walks through the warehouse and picks the relevant items from the shelves.
Our order throughput times
- We pick from Monday to Friday.
- We are closed on public holidays.
- Our cut-off time for incoming orders is 11 am.
- We regularly pick the goods after receipt of the order on the same day.
- The parcels are made available for collection.
- Depending on the shipping method and shipping service provider, parcels are delivered nationally within 1-2 working days.
What goods do we pick?
We pick general merchandise at Subke.
We currently pick the following products, for example:
- Suitcase
- Cosmetics
- SIM cards
- Drinks
- Sporting goods
- and much more
Which goods do we not pick?
- Hazardous substances
- fresh food
- Articles banned in the EU
- Living animals
FAQ - Picking
How does Subke deal with seasonal fluctuations in order volumes?
On promotional days such as Cyber Monday or Christmas, we naturally have more to do than on normal working days. That's why we also work at the weekend to process the orders.
Does Subke only employ permanent staff?
Yes, we only employ permanent staff to ensure consistent work.
How can I as a retailer contribute to improving performance?
Clear communication and well-prepared articles are important for a good picking process. For example, the items should all have a unique barcode and name. Individual requests should be clearly explained and written down for the warehouse.
How are the orders retrieved?
The orders are retrieved from the store or ERP system via a bidirectional interface and the stock is updated.
What do I do with the returns as a retailer?
As a retailer, you can have the returns sent to you directly or we can take care of the entire returns management for you.
Are returns put back into storage?
Yes, after checking and following your instructions as a retailer, we can store the returns again and offer them for sale.
